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Customer Reviews.

sales

5

A very professional service provided by Jennifer, Claire and Paul. Their knowledge and enthusiasm for the brand are a credit to the company

01 January 2020

service

2

Given a final invoice of £500+, car collected neither washed nor valeted.

01 January 2020

sales

5

No issues whatsoever - great to deal with Laura face to face, by e-mail and over the phone as necessary

25 December 2019

sales

5

Staff were friendly and helpful and answered all questions. All knew about the product they were selling

24 December 2019

service

3.5

Excellent service with present mini and with the two previous minis

22 December 2019

service

5

I'm a regular customer and I'm unlikely to change dealers. The service experience stands well above others.

22 December 2019

service

5

Same as above helpful honest staff. No saying this will take about an hour when the job will take two.

20 December 2019

sales

5

I cannot emphasise my overall satisfaction of my Mini dealer and Customer Adviser, Linzie Conway. The Dealership deserves so much praise and recognition from Mini. I would never go anywhere else and would encourage my family and friends also.

17 December 2019

sales

5

The Irvine branch is great, Laura McLean was friendly and knowledgeable and made it a great experience. 2nd mini and not my last!

16 December 2019

sales

5

Efficient and helpful service

14 December 2019

service

3

Car booked in for while-you-wait MoT. Total time in dealership excessive ( 2.5 hrs)

10 December 2019

service

5

So far so good.

10 December 2019

sales

5

No issues at all. Sales rep super informative and pleasant.

10 December 2019

service

5

As above in 1, Very good service from all concerned

02 December 2019

sales

5

Staff were very helpful, attentive and courteous at all times.

02 December 2019

sales

5

Was given updates regarding the car once purchased. Got the car quickly.

02 December 2019

sales

5

Kept fully informed throughout the process and had all questions answered that I had

25 November 2019

sales

5

customer service and empathy, respect and dignity shown to my client with his disability was first class from Jennifer at the Irvine showroom, an absolute gem of a person and dually deserves her recognition not only on her professionalism.

23 November 2019

service

5

Really good service from staff

20 November 2019

sales

5

As above. Laura's service was outstanding

11 November 2019

service

5

Brilliant service all the time and friendly

11 November 2019

service

5

Friendly helpful staff.

06 November 2019

service

4

Good service

04 November 2019

sales

4

Slight communication difficulties.

03 November 2019

service

5

While we are relatively low mileage with our JCW, any small glitches or service issues we have had have been handled efficiently and free of hassle. Buying locally has in my opinion been an advantage.

30 October 2019

sales

5

Again customer care was first class.

29 October 2019

service

5

Excellent service

26 October 2019

sales

5

Staff went above and beyond for us , a truly fantastic experience from start to finish .

18 October 2019

sales

5

Both Paul and Gary were very helpfull from start to finish

16 October 2019

sales

5

Linzie was very helpful & answered all of my hundreds of questions

16 October 2019

service

4

No issues encountered pleasant experience nice surroundings