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Customer Reviews.

service

5

Excellent knowledge

23 February 2021

service

5

Great customer service - could have used a closer garage but Irvine is my go to service department

22 February 2021

service

4

Certainly was a better experience than before. You could get parked for a start which was a bugbear of mine. Some more information on any other checks that were done as I could barely hear the mechanic on the video but a great idea though

13 February 2021

service

5

Great service.

13 February 2021

service

4

The work got done in a timely but expensive manner, but it allowed my vehicle back on the road.

12 February 2021

sales

5

Staff at Harry Fairbairn are always excellent, know the product very well and have a very easy manner. They found the exact car I was looking for and I had it within a week, fantastic service!

09 February 2021

service

5

Car picked up and delivered overall good service

07 February 2021

service

5

Excellent service from all the staff . Receptionist was extremely helpful & accommodating-fitting ,me in at short notice on 2 occasions. Covid regulations were clear & adhered to well.

05 February 2021

service

5

Fixed a problem free of charge

05 February 2021

service

5

Quick response and satisfactory outcome to fault with the car. Given current circumstance the dealership did very well to complete fault finding and resolution in a timely manner

18 January 2021

service

4

Satisfied with the work carried out and grateful for the car wash and footwell hoovered . Very nice touch from bmw

15 January 2021

service

5

Handled the problem completely

15 January 2021

service

5

Efficient friendly service

15 January 2021

sales

5

Great service from Laura and Paul

11 January 2021

sales

4

process worked well

04 January 2021

sales

5

Laura was so helpful right from the word go, I never felt pressured into anything and she seemed to know exactly what I wanted just by a quick conversation. She was also honest about timescales etc.

02 January 2021

service

5

Professional and trusted

02 January 2021

service

4

Excellent service considering Covid-9 restrictions,

01 January 2021

sales

5

Communication, information and assistance was all top class. Dealer makes you feel like a valued customer.

28 December 2020

service

5

Always happy to help

28 December 2020

sales

5

The experience was very simple and straightforward from start to finish

28 December 2020

service

5

Just the best

26 December 2020

sales

5

Paul the manager was excellent. Also Jennifer.

26 December 2020

sales

5

Staff knowledgeable and friendly and very professional.

26 December 2020

sales

5

Good service

24 December 2020

sales

5

Perfect and I love driving my new car

22 December 2020

sales

5

A first class service from a first class team.

20 December 2020

service

5

Great experience and all questions answered by knowledgeable staff.

18 December 2020

sales

5

Jennifer Cunningham at Harry Fairbairn Irvine always provides excellent service and advice

17 December 2020

service

5

Very informative

13 December 2020

service

4

Everything went as planned

07 December 2020

service

5

Car easy when it should have been. Washed and hoovered out.