My car has been well looked after and I appreciated the video I was sent from inside the garage on what had been happening to my car during its service. I was kept up to date by phone also. Car was well cleaned too after work complete.

Laura McLean is first class at her job all way happy and so easy to speak to she is amazing third car with her

Car booked in at 08:00 Had to wait in a queue for over 20 mins to hand over keys Same issue on collection

Attentive service. Good knowledgeable staff.

From start to finish the process of test driving, ordering and purchasing my mini was straight forward and easy. I could easily relate to and trust the sales consultant. She knew her job and was very approachable.

I received immediate attention and my problem was resolved with minimal upheaval on my part and no cost.

Really helpful and efficent

No problems at all

Still waiting on a call back as I have still a warning light on paid nearly £400 to get a diagnostic check and wheel bearing done

Quality of staff, attentive, clear explanations and knowledge of product.

For around the third time in a row my car has not been hoovered and washed following a service and repairs.

It didnt resolve my problem. I am left having to use a usb to listen to music, which in turn surrenders the use of the bluetooth as you cant have the 2 running at the same time.

Trim replacement job requested was completed without any issues, the car was washed and vacuumed, and received a complimentary health check which is useful for information on tyre tread etc.

Good experience, a little strange this MINI centre wasn't actually listed on the MINI service website? Called up though and they said that this MINI centre should do MOTs, didn't realise different franchises have different offers and prices

Excellent

Everything went quickly and smooth and I was kept upto date every step of the way.

Mostly pleasant approachable staff

Service was very good and thorough.

Very helpful and friendly staff.

It always seem to take a long time to get work done with much sitting around waiting

Very helpfull

Excellent customer service and informative saleswoman

Car was dropped off at arranged time 9.15 told it would be ready 4pm arrived to pickup at 4.30 told car would be another 20 mins at 5.15pm I was told they had Forgotten to fixed a valve on tyre.At 6pm car was ready But no valeting done..They Forgot

Car arrived on time We were kept updated throughout the whole process We were able to pick out different colours and trims

Everything was carried out as expected with no issues.

For all the reasons above. I said on Thursday that I would be over in the morning of Monday to collect my car, it still was not ready

Very helpful staff Laura mclean

Linzie was very patient and did her utmost to ensure I got exactly what I wanted. I was really impressed.