A very professional service provided by Jennifer, Claire and Paul. Their knowledge and enthusiasm for the brand are a credit to the company

Given a final invoice of £500+, car collected neither washed nor valeted.

No issues whatsoever - great to deal with Laura face to face, by e-mail and over the phone as necessary

Staff were friendly and helpful and answered all questions. All knew about the product they were selling

Excellent service with present mini and with the two previous minis

I'm a regular customer and I'm unlikely to change dealers. The service experience stands well above others.

Same as above helpful honest staff. No saying this will take about an hour when the job will take two.

I cannot emphasise my overall satisfaction of my Mini dealer and Customer Adviser, Linzie Conway. The Dealership deserves so much praise and recognition from Mini. I would never go anywhere else and would encourage my family and friends also.

The Irvine branch is great, Laura McLean was friendly and knowledgeable and made it a great experience. 2nd mini and not my last!

Efficient and helpful service

Car booked in for while-you-wait MoT. Total time in dealership excessive ( 2.5 hrs)

So far so good.

No issues at all. Sales rep super informative and pleasant.

As above in 1, Very good service from all concerned

Staff were very helpful, attentive and courteous at all times.

Was given updates regarding the car once purchased. Got the car quickly.

Kept fully informed throughout the process and had all questions answered that I had

customer service and empathy, respect and dignity shown to my client with his disability was first class from Jennifer at the Irvine showroom, an absolute gem of a person and dually deserves her recognition not only on her professionalism.

Really good service from staff

As above. Laura's service was outstanding

Brilliant service all the time and friendly

Friendly helpful staff.

Good service

Slight communication difficulties.

While we are relatively low mileage with our JCW, any small glitches or service issues we have had have been handled efficiently and free of hassle. Buying locally has in my opinion been an advantage.

Again customer care was first class.

Excellent service

Staff went above and beyond for us , a truly fantastic experience from start to finish .

Both Paul and Gary were very helpfull from start to finish

Linzie was very helpful & answered all of my hundreds of questions

No issues encountered pleasant experience nice surroundings